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Key concepts

A quick tour of the words you'll see throughout these docs and the app.

Organization

Your workspace. It holds your people, your agents, your skills, your integrations, and your settings. Everything is scoped to an organization, and your data is isolated from every other organization on the platform. (In the API this is sometimes called a tenant.)

Agent

An AI assistant that lives in your organization. It can chat, call tools, run skills, remember context, and work on tasks in the background — always within the permissions it's been given. Every organization starts with Janet (a general-purpose helper for everyone) and Michael (an admin-only agent). See Working with agents.

Session

A single saved conversation with an agent. Sessions run on our servers, so they survive a closed tab or a dropped connection. A session can be read-only, which lets an agent look things up without saving anything or making changes. See Conversations & sessions.

Model

The underlying AI an agent uses to think. Your organization is granted a set of models it's entitled to use, and each agent is assigned one. You only ever see models you can actually use.

Skill

A reusable capability you give an agent — either plain-language instructions (a policy, a checklist) or a small program that does real work. Agents discover the right skill for each request automatically. See Authoring skills.

Tool / integration

A connection to an outside service — Slack, GitHub, and more — that an agent can act through once you've connected it. See Integrations.

Memory

The durable notes an agent keeps across conversations so you don't have to repeat yourself. Scoped per agent, isolated to your organization, and fully under your control. See How agents remember.

Guardrails

The safety layer every agent's inbound and outbound traffic passes through. It's how the platform keeps agents inside the permissions and policies you set, and it applies equally to skills you write and ones you install from the marketplace. See Guardrails for how to configure tenant-wide defaults and per-agent overrides.

Marketplace

Where organizations buy and sell skills and agents. See Using the marketplace.

Roles & permissions

People in an organization have roles (owner, admin, member, and view-only). What an agent can do on your behalf is the intersection of your permissions and the agent's — neither one alone can exceed the other.